Returns & Exchanges

At The Lab Co., we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused products in their original packaging. Please note that for hygiene reasons, certain textiles and apothecary items must remain sealed to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original boxes and include the printed return slip to ensure your refund is processed accurately.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.